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Product Categories Explained

Categories give your product catalog structure. They create a hierarchical navigation tree — like Sport → Football → Jerseys — that guides your customers through product selection in the customizer.

Product Categories Explained


How Categories Work

Each Konfiwear account has its own independent category tree. Categories support unlimited nesting, but two to three levels deep is recommended for the best customer experience.

Every category has:

Property

Description

Name

The display label shown to your customers (e.g., "Football", "Jerseys")

Parent

The category this one sits under. Root categories have no parent.

Image

An optional thumbnail image displayed in the grid view and customizer

Sort Order

Controls the sequence among sibling categories at the same level

Enabled

Whether this category is visible in the customizer

💡 Tip: Categories are separate from the category text field on individual products. The category field on a product is a flat tag (e.g., soccer-jersey), while the Categories module provides the browsable tree your customers navigate.


Navigating to Categories

From your account dashboard, go to Assets → Categories in the left sidebar.

You'll see two view options:

  • List View (default) — An expandable tree with indentation showing parent-child relationships

  • Grid View — A card-based layout with drill-down navigation

Toggle between views using the List / Grid buttons in the page header. Your preference is saved automatically.

Caption: The Categories list view with root and nested categories visible.


Creating a Category

1. Click Add Category

Click the Add Category button at the top of the page. This opens the category creation dialog.

2. Fill in the category details

Field

Description

Required

Name

Display label for the category

Yes

Parent

Select a parent category to nest under, or leave empty for a root category

No

Image

Upload a thumbnail image (PNG, JPEG, or WebP)

No

Enabled

Whether the category is immediately visible

Yes

3. Save the category

Click Save to create it. The category appears in the tree at the position determined by its parent and sort order.

Caption: The category creation dialog with sample data.


Adding Child Categories

You can add a child category in two ways:

  • From the list view — Click the + button on any row, or select Add Child from the row's dropdown menu

  • From the grid view — Click the Add Child button in the footer of any card

The dialog opens with the parent pre-selected. Fill in the name and optional image, then save.


Editing a Category

  • List view — Click any row's content area, or select Edit from the dropdown menu

  • Grid view — Click a leaf card (no children), or click the Edit button on any card

The edit dialog lets you change the name, parent, image, and enabled status.

⚠️ Important: Changing a category's parent moves it and all its children to the new location in the tree.


Reordering Categories

Use the Move Up and Move Down actions in each row's dropdown menu (list view) or card footer (grid view). Reordering only affects siblings at the same level — it does not move categories between parents.


Hiding and Showing Categories

Click the Eye icon on any row or card to toggle visibility. Hiding a parent category automatically hides all its children. Showing a parent restores visibility for the entire branch.

This is useful for seasonal collections or categories under development — you keep all the configuration intact without exposing them to customers.


Deleting a Category

Select Delete from the dropdown menu. A confirmation dialog shows the count of nested child categories that will also be removed.

⚠️ Important: Deleting a parent permanently removes all its children. This action cannot be undone. Use the visibility toggle if you only need to temporarily hide categories.


Category Images

Images appear in the grid view cards and in the customizer's category navigation. For the best results:

  • Use square or 4:3 aspect ratio images

  • Recommended minimum resolution: 400×300px

  • Supported formats: PNG, JPEG, WebP

  • Images are stored in cloud storage under a path scoped to your account

To upload an image, use the image upload area in the create or edit dialog. You can also remove an existing image and replace it.

Caption: The grid view with category cards displaying uploaded images.


Building an Effective Hierarchy

Principles to follow:

  • Keep it shallow — Two to three levels is ideal. Deeper trees add navigation friction for customers.

  • Name for your audience — Use terms your customers recognize, not internal jargon.

  • Use images on root categories — They help customers orient quickly in the grid view.

  • Order by popularity — Place your most-ordered categories first using sort order.


Tips & Best Practices

  • Use the visibility toggle instead of deletion when running seasonal promotions — it preserves your category setup

  • Upload images for at least your root categories to improve the grid view experience

  • Review your category tree quarterly as you add new products to keep navigation intuitive

  • The grid view is ideal for visual merchandising; the list view is faster for bulk management


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