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Configuring Email Notifications in Konfiwear

Konfiwear sends transactional emails at key points in the quote lifecycle — submission confirmations, status updates, and production notifications. This guide covers how to configure your email settings, customize templates, and set up SMTP.


Email Settings Location

Navigate to Settings → Contact from your account sidebar. The Contact settings area contains:

Section

What It Configures

Contact Form

The contact information shown to customers on the customizer

Save Link Settings

How save-design links are generated and delivered

SMTP Settings

Your outgoing email server configuration

Email Editor

Visual template editor for email layouts

Quote Notifications

Per-status email templates (confirmed, in production, completed)


SMTP Configuration

To send emails from your own domain (e.g., orders@yourbrand.com), configure an SMTP provider:

  1. Go to Settings → Contact → SMTP Settings

  2. Enter your SMTP credentials (host, port, username, password)

  3. Click Save and send a test email

Konfiwear supports any standard SMTP provider — Brevo, SendGrid, Amazon SES, Mailgun, or your own mail server.

💡 Tip: Using a dedicated transactional email provider like Brevo or SendGrid improves deliverability compared to a shared hosting SMTP.


Quote Notification Templates

Configure automated emails for each quote pipeline stage:

Notification

Trigger

Customizable?

Confirmed

Quote status changes to confirmed

Yes

In Production

Quote enters in_production

Yes

Completed

Quote marked completed

Yes

Each template supports variables (customer name, quote number, product details, preview images) and can be edited in the visual email editor.

Navigate to Settings → Contact → Quote Notifications to configure each template.


Email Editor

The built-in email editor lets you customize the layout and content of your notification templates with a visual drag-and-drop interface. Add your brand logo, adjust colors, and write custom copy for each notification stage.

⚠️ Important: Test your email templates by sending a test email after editing. Verify that variables render correctly and that the layout looks good on both desktop and mobile email clients.


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