Connecting Zoho CRM to Konfiwear
The Zoho CRM integration syncs your Konfiwear quote data and customer information directly into your Zoho CRM pipeline, giving your sales team visibility into every customization request without leaving their CRM.
What It Enables
Quote-to-Lead Sync — When a customer submits a quote request, their contact information and order details can be pushed to Zoho CRM as a lead or deal
Customer Tracking — Keep your sales pipeline updated with customization requests, quote status changes, and order values
Centralized Follow-Up — Your sales team manages follow-ups in Zoho CRM while the production team works from the Konfiwear dashboard
How to Connect
Navigate to Settings → Integrations
Find the Zoho CRM card and click Connect
Authenticate with your Zoho account credentials
Grant Konfiwear the necessary permissions to create and update records in your CRM
Configure the field mapping to match your Zoho CRM pipeline structure
⚠️ Important: You need admin access to your Zoho CRM account to authorize the connection and configure field mappings.
Configuration
After connecting, configure how Konfiwear data maps to your Zoho CRM fields:
Konfiwear Data | Zoho CRM Field |
Contact Name | Lead / Contact Name |
Contact Email | |
Company | Account Name |
Quote Total | Deal Amount |
Quote Status | Deal Stage |
💡 Tip: Konfiwear uses Zoho CRM's standard API field names (e.g., ICP_Score, Intent, Recommended_Action) — no __c suffixes like Salesforce.